Frequently Asked Questions
Everything you need to know about our luxury floral-inspired collections.
How do I determine the correct size for my garment?
Each product page includes a detailed size guide with specific measurements. For our signature tailored rose-print dresses, we recommend measuring your bust and waist to ensure a perfect fit.
What is your shipping policy for international orders?
We offer worldwide shipping via premium couriers. Delivery typically takes 5-10 business days depending on your location, and all items are tracked and insured.
Can I return an item if it doesn't fit?
Yes, we offer a 30-day return policy for all unworn apparel with original tags attached. Please use our online portal to generate a prepaid return shipping label.
What materials are used in your luxury collections?
We prioritize sustainability and quality, utilizing organic cotton, mulberry silk, and recycled fibers to reflect the natural beauty of the David Austin rose gardens.
How should I care for my David Austin Roses apparel?
To preserve the vibrancy of our floral prints, we recommend hand washing in cold water or using a delicate dry cleaning service. Always air dry away from direct sunlight.
Do you offer gift wrapping for special occasions?
Absolutely. During checkout, you can select our signature gift packaging, which includes a rose-scented tissue wrap and a hand-tied satin ribbon.